SmartOffice skill allows you to easily voice-enable your CRM or Helpdesk/ServiceDesk systems without any coding or custom development and also provides other useful office and productivity skills for News, FAQ, Company Stock, and custom Company KPIs. It simplifies interaction with your CRM Opportunities, Accounts, Contacts, Activities and Cases/helpdesk tickets.
Though the use of its intuitive voice commands from your office desk on while on the go via your Alexa mobile app, you can issue commands like "Alexa, ask Smart Office for my sales pipeline", "Alexa, ask Smart Office for my helpdesk briefing", or "Alexa, open Smart office", "Create a Helpdesk ticket", "Update my helpdesk ticket", "List my open Opportunities", "List my high priority tickets".
To get started with SmartOffice Assistant, simply follow our step by step tutorial where we'll guide you through the process. SmartOffice platform provides secure integration to your SmartOffice SaaS instance in the Cloud with support for Account Linking and multi-factor authentication via one-time Pin. The CRM and HelpDesk systems supported By SmartOffice includes SmartOffice, ServiceNow, ZenDesk, Microsoft Dynamics CRM, BMC Remedy. SmartOffice provides secure integration to your organization's CRM or HelpDesk system in the Cloud (Saas) or On-Premises.
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