VoiceWorx.ai has key integrations with Amazon LEX, Chime, and Connect. As an Advanced AWS Partner we leverage our close relationship with teams at AWS to bring solutions to market that expand these platforms enabling the creation of dynamic virtual assistants. This no-code generation of virtual assistant is made accessible to non-developers so businesses can bring their solutions to market quickly at little cost.
VoiceWorx.ai allows for the generation and publishing of Amazon LEX bots with integration with Slack, Microsoft Teams, and more. We offer an easy No-Code platform for building powerful, dynamic and secure enterprise LEX bots.
VoiceWorx.ai can be used to generate and publish Amazon LEX templates. Amazon Chime phone numbers can be provisioned from within VoiceWorx.ai. These provisioned Chime phone numbers can then be connected to the published Lex bot. Lex bots have the ability to start multiparty calls when the provisioned phone number is called.
Published VoiceWorx.ai’s Lex templates can be configured within Amazon Connect allowing for Connect’s contact routing, queuing, and analytics to be leveraged alongside VoiceWorx.ai’s powerful Lex capabilities. Lex is integrated with WebChat to allow for Connect Agent Chat with agent handover on web or over phone. There is also no need for a developer as it is easy to add advanced virtual assistants to Connect using VoiceWorx.ai. LEX bots can be generated on the fly allowing you to bring the solution to market quickly.
VoiceWorx Smart Contact Center (SCC) enables No-Code creation of intelligent virtual agents for various Contact Center platforms. VoiceWorx enables easy auto-generation and publishing of Lex Bot, provides library of pre-built Lex Bot Templates for common use cases, and supports customizations including integration to enterprise data sources. This significantly reduces Lex Bot deployment time and costs in Contact Centers.
The VoiceWorx solution leverages a number of AWS services including Amazon Alexa for Business, Amazon Alexa for Hospitality, Amazon Alexa for Residential, Amazon Chime, Amazon Connect, Amazon Dynamo DB, Amazon EventBridge, Amazon Honeycode, Amazon Kendra, Amazon Lambda, Amazon Lex, Amazon Polly, Amazon S3, Amazon SNS, and Amazon Translate.
